Information We Collect
We collect information you provide directly, including account details, resume files, edited profile content, and support messages.
We also collect technical and usage data such as page views, device metadata, and interaction events to improve platform performance and reliability.
Payments are handled by our payment provider. We do not store full card numbers; we store billing metadata needed for subscription status, reconciliation, and support.
How We Use Data
We use your data to:
- Create and host your public profile page.
- Generate and improve resume-to-profile transformations.
- Provide product features such as analytics and job matching.
- Operate billing, fraud prevention, and customer support.
- Monitor, debug, and secure the platform.
Public Profile Content
Content you publish (such as your profile URL, resume summary, work history, and links) is publicly accessible by design.
Keep sensitive personal data out of profile fields intended for public viewing.
Data Retention
We retain account and billing records for operational and legal purposes. Resume and profile data is retained while your account is active and for a limited period after deletion for backup and fraud prevention workflows.
Security
We use reasonable technical and organizational safeguards to protect personal data, including access controls and transport encryption.
No online service can guarantee absolute security, but we continuously improve our controls and incident response process.
Your Controls
You can update profile content, manage publication status, and request account deletion by contacting support.
Depending on your region, you may have additional rights related to access, correction, or deletion of personal data.
Children's Privacy
Refolio is not directed to children under 13, and we do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time. Material updates will be reflected by changing the "Last updated" date on this page.
Contact
Questions about privacy can be sent to support@refolio.site.